William Carmichael Consulting, LLC

Here's the Problem:

Most people don't like conflict. But conflict is a normal, predictable, recurring, and manageable part of any workplace. And if the leaders in your organization aren't managing it skillfully, it's costing you time, money, energy, enthusiasm, and good employees. It's also sabotaging your attempts to implement positive change.

We avoid conflict for a lot of reasons, but they boil down to one primary emotion: Fear. We're afraid we don't have enough time, we'll hurt the other person's feelings, there'll be some kind of retaliation, the other person will get angry, etc.

Then, when the unresolved issues have festered and simmered and sapped our energy (or the team's, or the organizations), we finally get "good and mad" and actually do something about it--way too late. By now the damage is done, morale and productivity are in the gutter, the problem is much more complicated, and maybe some of your best employees are thinking about leaving.

The Solution:

Developing skills, strategies, and new behaviors to help yourself and your employees break the cycle and reach a higher level of achievement--in spite of, and sometimes as a result of--the conflict.

Outcomes you and your team can expect from working with Willie Carmichael:

• Learn to accurately diagnose the root causes of the problem and intervene more effectively
• Plan for conflict and create practical strategies for minimizing the negative consequences while capitalizing on the energy associated with interpersonal tension
• Begin to communicate more clearly, respectfully, and productively
• Create a team culture of personal safety and accountability for solutions
• Spend less time and energy managing other peoples' issues